Product

Your clients, your desk, your team.

One app behind all three. Here is what each of them sees, and what each of them can do.

One app, three sides

Clients get the app under your name. Your front desk gets the portal. Your team gets their own screens. Here is what each one does.

Side 1 of 3

Client app

What your clients get on their phone

9 things it does
Shop

Your services, treatments and products in one place, with member prices shown. Orders get a pick-up code; no card is ever typed into the app.

Bookings

Clients book against your staff's real availability, get a reminder 24 and 3 hours before, and show a QR at the desk. Cancel and rebook in two taps.

Rewards wallet

Points, level and recent activity on a card in your colours. Claimed rewards drop into the wallet, ready to use at the counter.

Welcome gift

New clients start with points that only unlock the reward you chose as the welcome gift. A real reason to download.

Referrals

A personal code and QR to share. Both sides earn points, and only after the friend's first paid visit.

Reviews and birthdays

A Google review earns points once, after a real visit. On their birthday, a gift or bonus points, verified at the desk.

Membership

Monthly tiers with member prices, free treatments per period and bonus points. Renewal reminders go out on their own.

Chat assistant

Answers opening hours, services, points and bookings on its own, and hands anything else to your staff.

My ID

One code to check in, collect an order and prove a membership. A client of two Loyaly clinics switches between them inside the app.

Treatments list in the client app
Treatments, with member prices
Side 2 of 3

Clinic portal

What you and your front desk run the clinic from

9 things it does
Dashboard

Clients, visits this month, revenue, loyalty members, subscriptions and membership revenue, each with a six-month trend.

Clients

Every client sorted live into VIP, active, at-risk and lost. Notes, visits, points, and a ready-to-send message to win someone back.

Loyalty rules

Points per unit spent, Google review, referral and birthday, seeded for you. Switch each one on or off and set the amounts.

Rewards catalog

Discounts, free services and products for points. Stock limits, one claim per client, and a recommended point price from your own prices.

Services and products

Categories, variants, member prices, duration, stock, and an on/off switch for every item.

Bookings and orders

Day and week views per practitioner, counter bookings with conflict checks, automatic assignment. Mark an order ready and the client gets a push.

Shifts

A weekly plan per worker with breaks, confirmed in one tap, and a time clock that shows hours and days worked.

Membership

Build tiers with perks and periods, accept or deny requests, and handle renewals from one screen.

Your brand

Colours, logo, splash screen, home carousel, card style and the app icon itself. Plus broadcast pushes to clients who opted in.

Clinic dashboard
The dashboard, in your colours
Side 3 of 3

Team and shifts

What each worker gets, and nothing more

6 things it does
My Shift

Start and end a shift from their own phone. The server stamps every clock-in, not the phone.

Hours and pay

Month-to-date hours and estimated pay, with breaks deducted the way you set them.

My calendar

Their shifts and time off for the week, in the colour you gave them.

Their bookings

Only the appointments assigned to them: confirm, complete or hand over to a colleague.

Scan at the desk

Check clients in, collect orders, confirm memberships and verify birthday gifts against ID.

Preferences and alerts

Wishes for next week, morning to night, for you to see while you build the plan. A forgotten open shift gets flagged.

My Shift
Building your Paycheck…
Since 09:02
End shift3 h 41 min
On shift, hours counting